You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox app fills up entirely the local iPhone storage
Hello, I have aDropbox Plus account which I share between my Mac, my Android Galaxy S21 and my wife iPhone SE. I am currently using only 22,1% of the 2 TB on my account. On her iPhone, Dropbox is set-up to upload all her pictures to Dropbox but it keeps filling up the local storage. The iPhone runs IOS 16.2 with Dropbox 310.3. It has 64GB storage. 36 GB are used locally for pictures. The goal is to sync all these pictures to Dropbox in order to reclaim the local space. I tried several times and each time Dropbox ends-up filling up the iPhone local storage with 6.2 GB data! How is it possible? I have read similar threads in this forum and applied the suggested corrective actions without success namely: -clear Dropbox cache -remove Dropbox app -restart iPhone -re-install Dropbox app There is no backup, no offline files set-up on the iPhone. Do you have any suggestion? Currently the presence of the Dropbox app on the iPhone makes the iPhone totally unusable since it runs out of space. It is a quite serious issue! Any suggestion? Best Regards /Vincent
The files I upload to my mobile app take a lot of space from my iPhone 15.
I have an iPhone 15 pro max. I use Dropbox to back up from my computer and iPhone. Here’s the problem. In uploading pictures and videos from the iPhone to Dropbox via the app. Then I delete the videos from my phone. I’m doing this to increase memory in my iPhone. The problem is that the Dropbox app now has 88gb in the iPhone. If it’s in the cloud on Dropbox, why is it taking up storage space on the app? Can this be fixed?
Data Loss After PC Factory Reset
Hello - Recently, I reset my computer to factory settings due to a suspicion of hacking. As a result, I had to format my drives, including one that was linked to Dropbox. Before the reset, I checked and believed that the files on this drive had been backed up to Dropbox. However, upon looking today, it appears I have lost a significant amount of critical content; only one file remains in the folder. I am reaching out to see if there is any possibility for Dropbox to recover these files. I would greatly appreciate any assistance or guidance, as these files are of significant importance to me.
iPhone storage and dropbox
Hi! Hoping you can help. I have the Dropbox app on my phone and I am in the process of moving my videos from my camera roll to Dropbox. I am doing this purely to try and free up space on my phone. However my question is - does this actually free up space on my phone or does it just basically store them in a different place as my videos have disappeared from my camera roll and are now in dropbox so I’m thinking maybe I’m not actually freeing up any space? Please if someone could help answer my question that would be v helpful!
My mobile app shows content that I can't see on the website on my laptop.
Hello, Apologies in advance for asking a basic question but why can I see folders on my mobile app (as well as it showing I have used 800GB of storage), but when I log into the website on my laptop it says I can't see any folders and it says I have used 0GB of storage? Regards.I can't upload files to my iOS mobile app, as my iPhone has run out of space. Why is that?
Hi all! My iPhone is out of storage and so I’m currently trying to move my pictures into Dropbox. However, I’m getting messages saying my phone has no storage (and therefore, it would seem, can’t perform the operation).. Does that sound right? If so, I’m in a bit of a conundrum, because I can’t delete the photos to free storage on my phone until they’re on Dropbox! Grateful for any input. Thanks!
Do I need enough space if I access and edit my Dropbox files from a mobile device?
Hello, I'm thinking to pass to a tablet and use online apps. Is it possibile to work directly online saving and accessing to my files all put on dropbox online? I mean.. if I buy 2 Tera of spaceon dropbox but my tablet's hard drive has only 500 GB, what happens? Thanks D
