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Forum Discussion

timefrancesco's avatar
timefrancesco
Helpful | Level 5
12 months ago

Wrong storage space used

Hello, I'm currently using just 3gb in Dropbox, but it shows as 5.85 being used.   I've checked backups, shared files, deleted files.  Nothing.   In the Account page it shows the storage being u...
Quota
Storage space
  • Hannah's avatar
    Hannah
    12 months ago

    Hey timefrancesco, thanks for reaching out to us.

     

    Are you using Dropbox Vault by any chance? Did you check if you have files in there maybe?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey timefrancesco, thanks for reaching out to us.

 

Are you using Dropbox Vault by any chance? Did you check if you have files in there maybe?

timefrancesco's avatar
timefrancesco
Helpful | Level 5
12 months ago

Ah yes! That was it. 

Totally forgot about Dropbox Vault, I was thinking it was the passwords vault! 

 

Thank you, problem solved!

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