You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dutz dutz's avatar
dutz dutz
Explorer | Level 4
8 months ago

App on Mac not starting anymore, sometimes at all, sometimes very very late.

App not starting anymore, sometimes at all, sometimes very very late. Very frustrating. 

Any ideas how to fix it?

    • dutz dutz's avatar
      dutz dutz
      Explorer | Level 4

      Yes, it is in the start menu, and till now worked just fine. Since a week or two started to act strange.

      I would like to not reinstall it, to many files to sync 🙂

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey dutz dutz, I hope you're doing well!

         

        Reinstalling the app wouldn't remove any of your files, it would simply uninstall and then install anew the app. 

         

        Would you mind clarifying the OS you're using on your Mac, and the desktop app's version? 

         

        Let me know more, and we'll take it from there! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!