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Forum Discussion
DeadlyEspresso
2 years agoExplorer | Level 3
can't delete dropbox filepath from Windows Explorer
I'm having an issue with trying to uninstall Dropbox from Windows. While I was able to correctly remove the application from Windows using its uninstaller, it did leave behind this weird "drop...
DeadlyEspresso
2 years agoExplorer | Level 3
Another update: (recommended for Walter and/or Jay , why aren't they replying to my updates)
I got an idea for trying to delete the file; installing Dropbox again. It did successfully remove the broken "Dropbox" filepath, but it just replaced it with another Dropbox folder. It still shows no options for deleting it or moving it the Recycling Bin, though. Deleting this folder would require moving it to the Recycling Bin, but it's not working. I did check Dropbox's official article for removing Dropbox from your Windows PC, and it said that you needed to delete the folder for Dropbox by placing it the Recycling Bin after uninstalling Dropbox (which I intend to do). I think the problem for why I can't delete the folder is that "Dropbox" is listed as a distinct library (similar to Documents or Photos), so maybe this is some sort of failsafe for preventing people from deleting the entirety of their Documents or Photos libraries. However, this is NOT working in my favor because I just want to get Dropbox uninstalled along with its filepath.
I'm hoping that I might be able to use the Command Prompt in order to delete the Dropbox folder, but I just can't get Command Prompt working and can't figure out how to write an instruction to delete the Dropbox filepath.
Walter
Dropbox Staff
2 years agoThanks for keeping us in the loop on this DeadlyEspresso
Can you try signing out of your account through the app's preferences and try to delete the folder again?
- jmj3132 years agoExplorer | Level 3
Thanks
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