Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆
Forum Discussion
Solved
Can't install Dropbox on Mac
Hi, I had Dropbox installed on my Mac, correctly running and appearing on my Finder. I updated my Mac to El Capitan and have not been able to reinstall Dropbox.
I have uninstalled it, downloaded a newest version from the website but it does not work.
When I launch the installer, the installation seems to work, the installation time bar goes the whole way and I get no error message, but nothing happens. The Dropbox icon does not appear in the status bar, there is not Dropbox process active in the activity monitor, nothing.
I deleted all the leftovers from my previous Dropbox installation: directories, application, launchers, etc (I believe).
I also run the solution proposed there
But still does not work. I do not know what to do.
Last info, I thought my installation of El Capitan was corrupted, so I formatted my disk and reinstalled it from scratch with the latest update. Still does not work.
Could anybody help ? I would like to subscribe for a Pro account at Dropbox to sync all my personal files, but I cannot do until I am sure I can solve this problem.
Many thanks
https://www.dropbox.com/help/desktop-web/install-failed
You can find the "Download the offline installer" link here :)
Benjamin4Dropbox Staff
Hi there Fabien75017,
Sorry for the late response.
Have you checked to make sure you covered all the steps outlined here:
https://www.dropbox.com/help/8109
If you're still having trouble, please let me know.
Thanks!Hi Benjamin4,
I tried this but the thing is that I do not know how to download the Offline Dropbox Installer.
Is it a different version from the normal installer ? I do not see any difference when I click on the link to the Offline installer vs the normal installer. Is it normal ?
Thanks !
- Ed
