Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

Forum Discussion

waldgeist's avatar
waldgeist
New member | Level 2
2 years ago

Can't login with the desktop client

I got a new MacBook M3 and am trying to install the Dropbox client again. However, if I open the sign-on link in the browser, it runs into an error. It looks as if Dropbox' sign-on mechanism is broken? I'm in Sweden, if that matters. I tried to login using different browsers (Chrome vs. Safari), both showed the error. I am a developer myself, so I guess I know what I'm doing 🙂

desktop
Error Messages
Web
  • Megan's avatar
    Megan
    2 years ago

    Awesome news waldgeist! 

     

    If you need anything else, don't hesitate to let us know! ðŸ˜Ž

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey waldgeist! Thanks for posting here.

     

    As a first, can you send me a full screenshot of the error you keep receiving? 

     

    Let me know, when you’re ready.

    • waldgeist's avatar
      waldgeist
      New member | Level 2
      2 years ago

      Hi Nancy, after a couple of hours, I was able to login again. I assume this was a temporary problem.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Awesome news waldgeist! 

         

        If you need anything else, don't hesitate to let us know! ðŸ˜Ž

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!