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Alexandar's avatar
Alexandar
New member | Level 2
8 years ago

Can't open file, which i have download from Dropbox using direct download link.

Hi There, In mobiles, I couldn't able to open the downloaded file, which I have downloaded from Dropbox using the direct download link (here is the dummy link for your test - https://www.dropbox.co...
Mobile
Setting up the apps
  • Sanchez's avatar
    Sanchez
    7 years ago
    Hey raech, welcome to our community! 

    I’m not able to recommend specific third-party apps, but I can give you some pointers. 

    It sounds like your device doesn’t have the capability to open/play the file you’ve downloaded. So, you need to see what king of file it is, and then look for an app that can handle it. 
     
    If you are uploading music files to your Dropbox, you can open/preview/play them on our website only if they are listed on this page. In short, .aac .m4a .mp3 .oga and .wav files are compatible on our site. 

    I hope this helps. 
    Cheers! 
raech's avatar
raech
New member | Level 2
Which apps please help me here
Sanchez's avatar
Sanchez
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey raech, welcome to our community! 

I’m not able to recommend specific third-party apps, but I can give you some pointers. 

It sounds like your device doesn’t have the capability to open/play the file you’ve downloaded. So, you need to see what king of file it is, and then look for an app that can handle it. 
 
If you are uploading music files to your Dropbox, you can open/preview/play them on our website only if they are listed on this page. In short, .aac .m4a .mp3 .oga and .wav files are compatible on our site. 

I hope this helps. 
Cheers! 
  • fstotz's avatar
    fstotz
    Explorer | Level 4
    7 years ago

    Hey,

    it is still the same bug which was reported in august, which dropbox refuses to fix.

    The issue is, that if you use ?dl=1 to download a file, the content type is changed to application/binary for all files instead of mp3 or something else.

    If ?raw=1 is used, it works.

    But because Dropbox refuses to fix it, some software, like Download with all android devices, can not open the file, because it could not be correctly recognized.

    Regards Felix

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