We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
fftempest
3 years agoExplorer | Level 3
Clicking on dropbox system tray icon does nothing.
I have windows 11 and some time within the last month or two I am unable to get the system tray icon to do anything. If I hover my mouse over the icon it shows the version and that I'm "up to date"....
- 2 years ago
My Win11 updated last night. The package name is:
Cumulative Update for Windows 11 Insider Preview (10.0.22623.1020) (KB5020035)
The left or right click can show the dropbox main window right now, but it's not attached to the system tray. It pops up on the top left corner. ≡(▔﹏▔)≡
Whatever, it works at least. ( •̀ ω •́ )✧
gostnort
Helpful | Level 5
The mouse left or right click have no response recently. Reinstall cannot recover.
The other icons are running well.
This is my system info.
Edition Windows 11 Pro
Version 22H2
Installed on 6/19/2022
OS build 22623.891
Experience Windows Feature Experience Pack 1000.22637.1000.0
Megan
2 years agoDropbox Staff
Hi gostnort, welcome t o our Community!
Have you also tried rebooting your device? If I were you, I'd also try an advanced re-install.
Let me know of the results!
- gostnort2 years agoHelpful | Level 5
The tutorial doesn't mention how to close the App without system tray responding. I turn it off in the Task Manager.
Items in the register and folders that are mentioned in the article do not exist, after uninstalling, but I found a folder in the location.
After uninstalling, I reboot my PC indeed.
Everything is deleted. Re-install. Nothing changed. The problem is still. 😅
BTW, I just want to close Dropbox easier than task manager, when I have thousands of files come and forth.
- blotti2 years agoExplorer | Level 3
Hi, i have the same problem. I have tried without any success :
- reinstall
- advanced reinstall
- reboot after reinstall
Windows 11 22H2 Build 22623.891
Dropbox client 162.3.5408
- Megan2 years agoDropbox Staff
Hey guys, I hope you're doing well!
Would it be okay for me to reach out via email, in order to have a closer look into this?
Let me know!
- blotti2 years agoExplorer | Level 3
Hi Megan, it's ok for me.
Manlio
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!