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Forum Discussion
Camilla e.
11 years agoNew member | Level 1
com.dropbox.attributes”.
Our dropbox constantly keeps copying every file, with a copy with this in the end of file name: com.dropbox.attributes”.
When we run a bad file check, it list all these attributes file, how do we prevent this?
Hello,
The issue you're seeing is a Mac issue that occurs when copying files with extended attributes metadata into a file system that doesn't support them.
Depending on the information stored in the metadata, you may or may not need these files.
These files are called AppleDouble files and more information on how to handle them can be found by searching for: "apple double files"
To avoid this issue if you have your Dropbox folder on an external drive, we recommend ensuring that the drive is formatted in the default file system format for the Operating System that is installed.
A quick fix to remove those files: from the website you can search "attributes" in the search bar.
You can select all the results and delete them all together.
Thank you!
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]
- Dario C.New member | Level 1
Hi John, I updated to the newest version and there are still those attribute files around. What next?
- John L.2Dropbox Staff
Hi Dario,
The new version prevents the files from re-appearing. For now, can you delete the files from the dropbox.com website? They should not come back. We are working on making this an automated process.
Thanks!
John
- Dario C.New member | Level 1
Well, the thing is that when I go to the website it doesn't show the attribute files I have on my HDD. As if the website is hiding those files? Not sure... they're synced after all, so they should show up as well, am I right? Guess I'll have to wait until the automated process is processing.
Thanks anyway!
- candy L.1New member | Level 1
I have thousands files and each of it has attributes file. Manually deleting is very painful
- Dario C.New member | Level 1
My Dropbox folder is still full with attribute files... when will the process start?
And John, it's been a month since I gave you the information via mail you wanted for investigating the problem. Any news?
By the way... this is what happens when I try to delete an attribute file:
"The operation can’t be completed because one or more required items can’t be found.
(Error code -43)" - Johnnie Y.New member | Level 1
Please fix this. Instead of suggesting users delete the attribute files on the site (I have too many to count), it would be expected that a company such as Dropbox would be able to develop an effective solution.
This ticket has been active for a while, and yet no effective resolution has been reached.
Please advise.
- Andrew A.9New member | Level 1
All the files in a shared dropbox folder have added the dropbox.attributes extension and are now not visible on any of the computers but are still on the website. The documents cannot open with the extension cannot open. Is there anyway to restore the documents without the dropbox.attributes extension?
- suzette r.New member | Level 1
Hi I have loads of attributes files which I need to remove. I tried t delete them from the web but they keep on re-appearing. Anybody can help please?
- Björn B.6New member | Level 1
Hi,
I have the same issue...
Could you please give me/us more more information about the state of the solution about this problem?
Thanks,
- Simon L.11New member | Level 1
Is there a way to automatically delete all *.dropbox.attributes files on my dropbox account in one operation ? I have thousands of files so deleting them manualy via web interface by searching for them is not a reasonable option.
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