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Forum Discussion
SURINDERVERMA
4 years agoExplorer | Level 3
continuous showing unread notification icon on dropbox
From last one month my dropbox icon on my MacBook pro showing 1 unread notification. I had no any unread notification on my list. i had finally uninstalled my dropbox desktop app and re installed but...
SURINDERVERMA
Explorer | Level 3
I had checked all notifications for sure - it shows "all quiet for now". There is no syncing issue, All files are up to date. I have 4Gb of space left on my dropbox.
Megan
4 years agoDropbox Staff
Happy Monday SURINDERVERMA!
Sorry to jump in here, but I would love to have a visual of what you're describing.
Can you send us a screenshot, please?
Thanks.
Sorry to jump in here, but I would love to have a visual of what you're describing.
Can you send us a screenshot, please?
Thanks.
- SURINDERVERMA4 years agoExplorer | Level 3
Please have a look ...
- Walter4 years agoDropbox StaffHey SURINDERVERMA - sorry to jump in here.
Could you try un-linking and re-linking your account through the app's preferences?
Let us know how it goes!- scwhite422 years agoExplorer | Level 3
You should make clear that the process of relinking may take days!
- colinmathew9 months agoNew member | Level 2
Did you get a resolution for this. I have the exact same problem.
- Nancy9 months agoDropbox Staff
colinmathew, can you please clarify the OS version of your device, as well as the syncing status and app version of the Dropbox app on it?
Also, if you’ve taken any troubleshooting steps so far, can you clarify what these are?
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