We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Rasa YouTube's avatar
Rasa YouTube
Explorer | Level 3
12 months ago

Data is missing off the signed document

Good Afternoon,  I am creating lease agreements - that have a start date for the lease, which is manually enterered into the document before its uploaded into dropbox. The signed copy has no date
Dropbox Sign
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hey Rasa YouTube! Hope you’re doing great. 

 

Is this happening for a single document, or for most documents that have been signed?

 

Were the signees able to see the date, while signing the document? 

 

Besides the date, are there any other fields that seem to be missing?

 

Keep me updated.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!