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Forum Discussion
Vick
2 months agoNew member | Level 2
Double-click on the Dropbox icon opens the Dropbox folder with ALT enabled
Since days ago I have an strange behavior:
If I double click the dropbox try icon (Windows 10) the dropbox folder opens maximized, this is the normal behavior, but some days ago this changed: now t...
- 2 months ago
Hey folks, I'm on the engineering team. Thanks for flagging this and sorry for the inconvenience. Confirming that this is a bug we rolled out accidentally, and we're looking to fix it soon. We expect this to be fixed in a future update that will get rolled out in about 2-3 weeks.
In the meanwhile, as a workaround, pressing the Alt key should get you back to regular state. Thank you
Hannah
Dropbox Staff
2 months agoHey Vick, thanks for your post.
Would you mind sending us some screenshots of the behavior you're seeing?
What Dropbox version are you using, and what is the sync status of the app when you hover over the Dropbox icon?
Also, does the behavior persist if you quit the Dropbox app?
Keep me posted.
Gunyson
2 months agoNew member | Level 1
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