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Vick's avatar
Vick
New member | Level 2
2 months ago
Solved

Double-click on the Dropbox icon opens the Dropbox folder with ALT enabled

Since days ago I have an strange behavior: If I double click the dropbox try icon (Windows 10) the dropbox folder opens maximized, this is the normal behavior, but some days ago this changed: now t...
desktop
Preview
Windows
  • AbhishekDBX's avatar
    AbhishekDBX
    2 months ago

    Hey folks, I'm on the engineering team. Thanks for flagging this and sorry for the inconvenience. Confirming that this is a bug we rolled out accidentally, and we're looking to fix it soon. We expect this to be fixed in a future update that will get rolled out in about 2-3 weeks.

    In the meanwhile, as a workaround, pressing the Alt key should get you back to regular state. Thank you

Gunyson's avatar
Gunyson
New member | Level 1
2 months ago

I open from the windows 10 tray in the right corner by the clock.  It will open maximized, a second or so later it will change size, and then act as if the ALT key has been pressed (it will show windows shortcuts).  This does not happen with non dropbox related windows.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Gunyson, can you also clarify your Dropbox app version for me please? Is this something you noticed after a recent update, by any chance?

  • Gunyson's avatar
    Gunyson
    New member | Level 1
    2 months ago

    Version 216.4.4420

    This has been ongoing for quite some time.  I realized it at least a few months ago i believe.

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