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Forum Discussion
Randoph
2 years agoNew member | Level 2
Downloading files from my Dropbox to my Computer
I want downoad files from my Dropbox to my Computer because I don't find my Files The App is ready downloaded
Jay
2 years agoDropbox Staff
Hi Randoph, thanks for bringing this to our attention.
Could you clarify if you've signed into the Dropbox desktop application with your email and password?
This should create a Dropbox folder, and any files on the site would sync down to your machine.
This will help me to assist further!
- Randoph2 years agoNew member | Level 2
Thanks to you Jay
I can Login in my Account without any Probems.
But I dont find my Files in that Account, that is my big Problem. On the other Computer I can see the Files, they are right placed.
The big question is how to find the Files.
- Jay2 years agoDropbox Staff
Are you certain you're signed in the same email account as the other computer with Dropbox on it?
You can confirm the email address from this tab on the desktop Preferences.
- Randoph2 years agoNew member | Level 2
Thank you very much Jay
That was my Problem, I had reay used 2 different Email
Thank you so much.
Randolph from Switzerland
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