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Forum Discussion
Dropbox Android will not automatically upload camera pictures over NordVPN
Today I noticed that Dropbox Android will not automatically upload camera pictures over NordVPN. It claims that I am offline, when I actually have a fast, stable connection to the internet. Is anyon...
Jay
Dropbox Staff
Dropbox StaffHi bcgirton, thanks for bringing this to our attention.
Currently, we're not experiencing any issues with connection to the Dropbox servers.
Could you try connecting to a different VPN server to see if this helps?
Keep me updated with any progress!
As of May 27th, 2023, Drop Box has not auto updated photo files since I activated the Nord VPN mopile app on my Samsung S22 at the beginning of the month. Also indicated that I'm OFFLINE with WiFi when I am connected.
- Walter
Hey mockswede, sorry to hear you're having issues with this.
Can you let us know your device's exact OS version and the version of the Dropbox mobile app installed there as well?
Have you tried another wifi or doing it via cellular data perhaps?
About cellphone:
Samsung S22 Galaxy
One UI version 5.1
Android ersion 1.3
Google Play system update April 1, 2023
Baseband version S901U1UES2CWD3
Model SM-S901U1
Model Code SM-S901IZKEUSC
Kernel Version 5.10.136-android12-9-26203684-absS901U1UES2CWD
Build Number TP1A.220624.014.S901U1UES2CWD3
KNOX Version 3.9
Knox API level 36
Knox ML 1.3
DualDAR 1.5.1
HDM 3.0 - 11D
Service provider software version SAOMC_SM901U1_OYM_USC_13_0016
USC/USC.XAA.XAA
Dot Dot Dot...
Android security patch level May 1, 2023
HDM 3.0 - 110
DropBox Application software on Samsung S22 Galaxy cellphone
Downloaded from Google Play Store
Version 330.2.2
Need any more DETAILS....?!
This is SUCH a PIA. NORD VPN mobile is NOT gonna get any recommendations.
"Have you tried another wifi or doing it via cellular data perhaps? "
Really? I'm gonna do the work for trhe developers?
I need it to work on my WiFi and do NOT need to use up my cellphone DATA capped connection.
I'm NOT a 'roamer' or a 'world traveler'.
Just need this to work AUTOMATICALLY, within my HOME WiFi range, to save cellphone pictures to DropBox, when I'm INrange.
I should NOT have to 'remember' that this POS software needs to be DISABLED when I come home, so that my more important pictures are saved from any unexpected demise of this cellphone, which has NON-removeable internal memory. Not any SIM or DRAM or SDRAM hard storage within it's CARCASS..
Have a good day.
Thank you for your interest in this pervasive problem between Nord VPN and DropBox
