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Forum Discussion

DB187's avatar
DB187
New member | Level 1
3 months ago

Dropbox app is stuck on "starting" endlessly.

Hello, since Weeks i have the same Problem on my Windows Desktop App. Dropbox ist starting after reboot but it loads endlessly.... nothing happend               I tried... ...
desktop
Dropbox Basic
Windows
DB187's avatar
DB187
New member | Level 1
3 months ago

Hey,

no there are never more then 300k files in my Dropbox account... not more then 100...

 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey DB187, let me jump in here, too. Can I suggest an advanced reinstall as the next step? 

If this doesn’t work either, please let me know.

  • DB187's avatar
    DB187
    New member | Level 1
    3 months ago

    hey, i make the advaned reinstall but same problem...

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Thanks for keeping me in the loop on this DB187!

      Would it be OK if we sent you an email to have a  further look internally at this point?

      • DB187's avatar
        DB187
        New member | Level 1
        3 months ago

        Yes please

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