You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ConstructoraBCN
3 years agoHelpful | Level 6
Dropbox APP missing
The main reason why the construction company that I represent, had decided to start using Dropbox instead of a server are 2
1) Everything is in the iCloud no need to have computers with a lot of ...
- 3 years ago
Hey all, thanks for posting here!
Your feedback regarding our Dropbox desktop application has been very valuable, and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
Keep in mind that no features were removed and you can still use your Finder or File Explorer without an issue.
If you have any questions, or you're not sure how to achieve something on your app, this is why we are here to jump in and help.
Thanks a bunch!
Sambosam
Helpful | Level 5
My Dropbox regularly switches itself from opening within the app and then the finder. I then have to change the settings within preferences to "open with desktop app" but now that option is no longer visible. Any ideas?
Hannah
3 years agoDropbox Staff
Hey Sambosam, thanks for posting your query to our Community.
To give you some info on this, as of January 17, 2022, the Dropbox desktop app only supports Finder and the menu bar, and the desktop app window is no longer available.
You should have received an email about this at some point, but not to worry! Your content is still safe with us.
You can still save, view, share, and access all your files with the Dropbox folder in macOS Finder, the menu bar, on our website, and from the latest iOS and Android apps.
Let me know if you have any questions.
To give you some info on this, as of January 17, 2022, the Dropbox desktop app only supports Finder and the menu bar, and the desktop app window is no longer available.
You should have received an email about this at some point, but not to worry! Your content is still safe with us.
You can still save, view, share, and access all your files with the Dropbox folder in macOS Finder, the menu bar, on our website, and from the latest iOS and Android apps.
Let me know if you have any questions.
- slvs3 years agoHelpful | Level 5
This does NOT makes sense at all, the Dropbox app made everything so much easier. The File explorer is way harder to use. this is definitely a step back! Not happy at all!
- tdeboer3 years agoHelpful | Level 6
Completely agree!
- Phil373 years agoHelpful | Level 6
Yeah, I have a question: Who's brilliantly terrible idea was it to discontinue the desktop app window?? That is literally the only instance of this app that I like to use at all. Dropbox in windows explorer is a steaming pile of garbage and the webpage version of the app is a pain and doesn't work as good. I want the old dropbox back now!
- Sambosam3 years agoHelpful | Level 5
Thank you for the reply Hannah. I'm disappointed by the answer and really don't understand the logic behind the decision. While it may have simplified my Windows desktop (which wasn't really ever an issue to me) it's now made the process of using Dropbox much more complex. I suspect many with have the same opinion and hope that Dropbox reconsiders reinstating the app.
- Harpo3 years agoHelpful | Level 6
Something has changed in my Dropbox.
Previously when I clicked on the Dropbox icon the icon would appear in the taskbar and the top folders or files in Dropbox would appear.
Now the Dropbox icon no longer appears in the task bar and additional folders such as .dropbox.cache. Dropbox.ini and .Dropbox appear.
I don’t know how this change happened but wish to get my Dropbox back to it’s previous view.
- BRINGBACKTHEAPP3 years agoHelpful | Level 5
Well, this is absolutely ridiculous. Bring the app back so I can actually use Dropbox in a meaningful way.
- Harpo3 years agoHelpful | Level 6
Okay, my message has been answered. There is no fix other than hoping the people at Dropbox will realize the change they made is very unpopular and should be changed back.
- BRINGBACKTHEAPP3 years agoHelpful | Level 5
I know have to download any file I want to email onto my Mac. Unlike before where I can just drag the file to an email for instance. This is so ridiculous. The app cant be much work for DB to keep running. BRING IT BACK! PLEASE
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!