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Forum Discussion
Dropbox app not starting on new install Windows 11
Hi all, hoping for some help. I have a new PC running Windows 11 (all updates installed) and am trying to run the Dropbox app.
Once downloaded, it appears to install normally and asks for my lo...
That's correct, that is the Dropbox desktop application, and you can change preferences and so on from within the app.
Jay
Dropbox Staff
Dropbox Staff
Hi Jay, thanks for this. Yes am clicking on that icon - and the good news is that since I put this post up I tried one last reinstall, and now it seems to work! At least, clicking on the icon opens a window with sync history / activity tabs and the option to change preferences etc via my circle on the top right. I guess this is the desktop app?
Please let me know if I should expect to be able to open anything else but for now I think I'm seeing the functions I was missing before. Thanks for your time!
- Jay
That's correct, that is the Dropbox desktop application, and you can change preferences and so on from within the app.
Perfect. Sorry for taking up your time. I have no idea why the second reinstall worked when the first one didn't, I must have done something differently! Glad to have it working anyhow. Thanks again.
- Hi , i have this issue in my windows 11 , where i downloaded the app and after it get installed , it further ask me to sign in on browser and after the sign in , blank screen appears on search browser and cannot get access to the app , it still says sign in process need ti be done , please guide me
- Hannah
Hey Akshat_, sorry to see you're having trouble with this.
Do you have a small Dropbox icon in your system tray?
If you do, please hover over it and let me know what you see.
