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Forum Discussion
Dropbox app won’t open and crashes on iPhone
When I try to open the app, the app tries to start up then immediately crashes and closes.
I have tried deleting and redownloading the app countless times, but it hasn’t solved anything. The app...
Thanks for reaching out to us, Darkraven2116.
I'm not having an issue on my iOS device, so it must be device specific; let's see what we can find.
When you deleted the app, did you also restart the device before reinstalling? It might help as well.
Also, which iOS version are you running?
Let me know and we'll go from there.
Hannah
Dropbox Staff
Dropbox StaffThanks for reaching out to us, Darkraven2116.
I'm not having an issue on my iOS device, so it must be device specific; let's see what we can find.
When you deleted the app, did you also restart the device before reinstalling? It might help as well.
Also, which iOS version are you running?
Let me know and we'll go from there.
Thanks for the help! Restarting my phone before re-installing the app did the trick!
- T_theresa_A
Community Manager
Hi Darkraven2116 and welcome to the Dropbox Community! 😊 I’m so glad to hear the Dropbox app is now working smoothly on your phone. 📲✨ (Sometimes, something as simple as a restart can do the trick 😉💡)
On a separate note, I’d love to hear how you’re using Dropbox daily🌟. I’m always so curious about how our Community members use Dropbox because, more often than not, we get amazing ideas and can share helpful tips and tricks to make your Dropbox experience even better 💌💡.
Looking forward to hearing from you 🤗,
T 😸(Dropbox Community Manager)
