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Forum Discussion

Jose_Lascurain's avatar
Jose_Lascurain
New member | Level 2
3 months ago

Dropbox application not working when I click my icon on the task bar.

Hello I'm a DROPBOX PLUS user in 3 different PCs. Along more than a year the application does not open. But the icon appears on the taskbar and sincronization keeps functioning. But unable to see o...
Desktop
Setting up the apps
Windows
  • Hannah's avatar
    Hannah
    3 months ago

    Thanks for the update, Jose!

     

    You don't lose anything at all and I'm glad I could help. 🙂

     

    If you need anything else, let us know.

     

    Have a great weekend!

Jose_Lascurain's avatar
Jose_Lascurain
New member | Level 2

Hello Megan. It is 206.4.6506.

Jose_Lascurain's avatar
Jose_Lascurain
New member | Level 2
3 months ago

 

  • Jose_Lascurain's avatar
    Jose_Lascurain
    New member | Level 2
    3 months ago

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Hey Jose_Lascurain, thanks for that! 

       

      So, it seems both the icons are working like they should. 

       

      In regards to your Dropbox folder and its contents, what do you see when you right click on a file/folder?

       

      Have you tried signing out of the app, and then back in? 

      • Jose_Lascurain's avatar
        Jose_Lascurain
        New member | Level 2
        3 months ago

        Hello Megan 

        Tried signing in and out and keeps the same. When cliking the program icon there is no response

         

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