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sbacuemo's avatar
sbacuemo
New member | Level 2
3 years ago

Dropbox Capture screen recording skips and buffers upon playback

When I do a screen recording using Dropbox Capture (v94.0.3), the resulting video skips and buffers upon playback. It's unwatchable. I have tried waiting for the full video to load before playing it ...
desktop
Dropbox Capture
Windows
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hey HG19911 - thanks for your feedback on this.

 

I understand that you might not be interested in troubleshooting this further, but if you'd like to, we can investigate further internally.

 

Just let us know here and we'll send you an email to have a better look into this issue. 

  • HG19911's avatar
    HG19911
    Helpful | Level 5
    11 months ago

    Hey Walter ,

    im very intereseted in finding a solution. Im not happy booking loom if we already pay for Dropbox. I just have no alternative.

     

    Im here and im ready to help if i can. I guess the other user in this thread would also be happy to have a solution.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      11 months ago

      Thanks for the cooperation HG19911 

       

      I just sent you an email, so please have a look at your inbox and we'll take it from there. 

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