You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for bringing this to our attention, lasource.

     

    Did this issue start recently, or have you had it for a while?

     

    Did you notice that it started happening after some kind of update?

     

    Which version of the Dropbox app are you using? You can hover over your Dropbox icon to see the version.

     

    Let me know.

    • lasource's avatar
      lasource
      Explorer | Level 4

      Hi Hannah, see video, the version is 198.4.7.615
      I am running on HP z840 workstation 2X Xeon chips. I have rtx 3060 gpu

      It occurs as soon as I run drop box app. I have rebuilt my system so new install.

      Thanks

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Hey lasource, hope it’s OK to jump in. 

         

        Can you uninstall and reinstall the Dropbox app on your device, and let me know if the issue persists? 

         

        If it does, we’ll check this further.

    • Jody C's avatar
      Jody C
      New member | Level 2

      same prob with desktop DB, chrome, deleted a file, screen flickering and jumping, downloaded a file- no flickering happens persistently, hmmm

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Sorry to hear this happens, jody C. Can you clarify the syncing status and app version of your desktop app? Did you have any recent OS updates?

         

        If you quit the Dropbox app after checking its syncing status, does the issue go away immediately?

         

        Does the issue also occur on the Dropbox website? Have you tried different browsers, as a test?

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