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Forum Discussion
Pummelchen
6 years agoHelpful | Level 6
Dropbox GUI gone after Debian 10 Buster Upgrade
Hello,
I used to run Debian 9.x with Kernel 5.1.x with GNOME desktop and Dropbox GUI installed from the Dropbox website (deb file). Usually in the bottom left corner there was a little box to find the Dropbox icon, and to configure it.
After Buster update I still can start Dropbox and see it in "Processes" doing its work, but the GUI cannot be accessed anymore. I did reinstall the lastest Dropbox deb file and made a reboot, same issue. Dropbox has gone invisible ..
Solution found:
Disable GNOME Extension TopIcons Plus and instead install and enable gnome-shell-extension-appindicator, reboot, done.
https://github.com/ubuntu/gnome-shell-extension-appindicator
Seems that TopIcons Plus is not working in Debian 10 due to the newer GNOME version.
Thanks to everyone with ideas and suggestions ! :innocent:
- WalterDropbox Staff
Hey there Pummelchen - sorry to hear you're having issues with this.
Even though this specific distro is not officially supported, could you check if you're also running the Topicons extension (as this might be needed to get the tray icon)?
For a complete list of our requirements for linux machines, you can also see below:
https://help.dropbox.com/installs-integrations/desktop/system-requirements#linux
Let me know what you find!
- PummelchenHelpful | Level 6
Hello Walter,
topicons seems to be incompatible with Buster. So I tried topicons plus and got the Dropbox icon back:
apt install firefox-esr
Start Firefox
Goto GNOME Extension website
Install GNOME Browser Extension
Install & Enable GNOME Extension TopIcons Plus
Remove previous Dropbox installation
Reboot
apt install dropboxDropbox Icon will apprear on the top bar but doesnt respond to any clicks. Left click, right click or house hover over the icon lead to no actions, no popup windows or anything. Just nothing happens.
Debian 10 uses Wayland instead of X which seems to cause all sorts of trouble.I'm not sure if the issue is from me upgrading from Debian 9 to 10, but I will replicate this later tonight.
- ЗдравкоLegendary | Level 20
Hi Pummelchen,
I will share some my experiences, may be similar to Yours. Sometime ago, every try to open Dropbox icon context menu for first time after service start, result in partially visible menu or entirely invisible. In addition it was impossible to close it using simple click on empty place or something like. It was need opening new window or some other big change in the desktop environment, so the 'dummy' menu to disappear. After that Dropbox menu appear as usual. It was happening only for Dropbox menu. For latest releases seems that's gone. I don't know which one is Your version, but You can still check for that - just to be sure. For example, after first try to open context menu, open and close one more console window for example and after that try the menu again.
Seems You are using virtual installation. So, I will advise You - use mapping of host's Dropbox folder as a virtual drive in the virtual machine. In such a way You will keep lower Your network traffic and more 'natural' and fast transfer between the host and the virtual machine.:wink:
Good luck!
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