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Jantien76's avatar
Jantien76
New member | Level 1
13 days ago

Dropbox icon not visible in Windows Explorer

Hi, 

Since one day the icon of Dropbox is not visible anymore in my explorer of Windows. So to be clear, I can see it in the taskbar and it is still syncing.

Can anyone help me get the icon back?

Thanks

desktop
GUI
Windows
  • Jay's avatar
    Jay
    13 days ago

    Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link and then rebooting the machine?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    13 days ago

    Hi Jantien76, thanks for bringing this to our attention.

     

    Are you referring to the Dropbox folder in File Explorer or just the icon of Dropbox?

     

    What version of Windows are you running on your machine?

     

    Any other info or screenshots would be helpful!

  • Jantien76's avatar
    Jantien76
    New member | Level 1
    13 days ago

    Hi Jay, yes I mean the Dropbox folder in file explorer. I use Windows 11 Pro

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      13 days ago

      Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link and then rebooting the machine?

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      13 days ago

      Glad to have helped out. Enjoy your week!

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