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mistanija's avatar
mistanija
New member | Level 1
2 months ago
Solved

Dropbox iOS app stuck on "Signing out" screen

Dear all, since yesterday evening, the screen of my app is almost on a freeze. When opening the app, it wants to sign out, with the rectangle in motion, elsewise nothing happening. Is this a bug ...
iOS
Mobile
  • Hannah's avatar
    Hannah
    2 months ago

    Thanks for bringing this to our attention, mistanija.

    I haven't had this issue on my own device, but let's see what we can find out.

    Uninstalling and reinstalling the app wouldn't jeopardize your Camera Uploads (if that's what you're referring to), so can you please try that and let us know if it helps?

    Thanks in advance!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks for bringing this to our attention, mistanija.

I haven't had this issue on my own device, but let's see what we can find out.

Uninstalling and reinstalling the app wouldn't jeopardize your Camera Uploads (if that's what you're referring to), so can you please try that and let us know if it helps?

Thanks in advance!

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