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discofuel's avatar
discofuel
Helpful | Level 6
9 months ago

Dropbox is extremely slow across devices.

Every few weeks, my Dropbox becomes extremely slow and unresponsive.   This happens across all of my devices simultaneously.   I just checked the upload speed and it is around 12 kb/s. My int...
desktop
Dropbox Pro
sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hey discofuel, welcome to our Community!

 

As a first step, would you mind clarifying your device's OS, and Dropbox version that you have installed on it? 

 

You mentioned that you noticed this behavior across multiple devices. Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

Also, is it possible that you have more than 300k files in your Dropbox folder? That might slow down syncing and will generally cause the performance of the Dropbox app to deteriorate.

 

Let me know more!

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