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notredruide's avatar
notredruide
Helpful | Level 5
10 months ago

DropBox Locks Up System While Syncing (Linux)

For the last several days, every time I start my Linux system (Ubuntu 22.04) it locks up after a few minutes. DropBox appears to be the cause. It loads on startup and a few minutes into syncing the w...
Desktop
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  • Здравко's avatar
    Здравко
    10 months ago

    Hi notredruide,

    Try following list of commands:

    killall dropbox
sudo apt-get purge dropbox
rm -rf ~/.dropbox*
wget https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2020.03.04_amd64.deb
sudo apt-get update
sudo apt-get install $(realpath dropbox_2020.03.04_amd64.deb)
rm dropbox_2020.03.04_amd64.deb
    sudo apt-get update
sudo apt-get upgrade
dropbox start -i

    Execute the commands one by one in the order as shown. If some error brings up at some point post exact steps as they appear in the terminal together with the error message.

    Hope this helps.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi notredruide, thanks for bringing this to our attention.

 

Could you try reinstalling the app, without uninstalling it first, to see if this helps?

 

Keep me updated with any progress!

notredruide's avatar
notredruide
Helpful | Level 5
10 months ago

Thanks Jay. Sorry for the late reply but I have not received any notifications that anyone had responded to my post. I tried reinstalling Dropbox over the top of the existing installation but have been unable to do so. Searching for Dropbox in Ubuntu Software produces a spinning wheel, and so does downloading the file and attempting to open it with Software Install. This is obviously an Ubuntu problem but instead of trying to troubleshoot it I am going to go ahead and try DerSpitz's solution.

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