You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
notredruide
10 months agoHelpful | Level 5
DropBox Locks Up System While Syncing (Linux)
For the last several days, every time I start my Linux system (Ubuntu 22.04) it locks up after a few minutes. DropBox appears to be the cause. It loads on startup and a few minutes into syncing the w...
- 10 months ago
Hi notredruide,
Try following list of commands:
killall dropbox sudo apt-get purge dropbox rm -rf ~/.dropbox* wget https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2020.03.04_amd64.deb sudo apt-get update sudo apt-get install $(realpath dropbox_2020.03.04_amd64.deb) rm dropbox_2020.03.04_amd64.deb
sudo apt-get update sudo apt-get upgrade dropbox start -iExecute the commands one by one in the order as shown. If some error brings up at some point post exact steps as they appear in the terminal together with the error message.
Hope this helps.
Jay
Dropbox Staff
Hi notredruide, thanks for bringing this to our attention.
Could you try reinstalling the app, without uninstalling it first, to see if this helps?
Keep me updated with any progress!
notredruide
10 months agoHelpful | Level 5
Thanks Jay. Sorry for the late reply but I have not received any notifications that anyone had responded to my post. I tried reinstalling Dropbox over the top of the existing installation but have been unable to do so. Searching for Dropbox in Ubuntu Software produces a spinning wheel, and so does downloading the file and attempting to open it with Software Install. This is obviously an Ubuntu problem but instead of trying to troubleshoot it I am going to go ahead and try DerSpitz's solution.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!