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Alan_D_UK's avatar
Alan_D_UK
New member | Level 1
2 months ago

Dropbox MacOS: app stuck with "Connecting Components" message on Sequoia.

Hello,

My MacOS Dropbox client is stuck during on a state showing "Connecting Components", and I can't connect to the Dropbox server and access my files.

When I access the Dropbox client's preferences page, I see:

"Dropbox is still starting up and loading your accounts"

I am using MacOS Sequoia 15.1.1 and the Dropbox Mac client is v213.4.4597

Thank you,

Alan

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Alan_D_UK, let's jump right into this!

    How long has the app been like this? 

    Is it possible that you recently updated your Mac's OS? If you have a screenshot of the "connecting components" message you see on your end, feel free to attach in on your next response, in order for me to have a visual too.

    Keep me posted!