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Graphclipping's avatar
Graphclipping
Helpful | Level 6
6 years ago

Dropbox offline & online Desktop install problem win 10 (64)

I have a problem several times that when i setup win10 64 bit first 1 day contunie running my pc as well with desktop Dropbox apps. After  1 day suddenly the Desktop Dropbox apps running stop, ther...
Desktop
Setting up the apps
  • Graphclipping's avatar
    Graphclipping
    6 years ago

    Hello Dropbox Team

    Some How I installed an antivirus then my problem solved. Great recommendation.
     
    Wtih Best Regards
    Mizan
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey there Graphclipping - sorry to hear you're having issues with installing our application on your computer (correct me if I got this wrong).

At first, can you let me know if you've hard-rebooted your computer to see if this persists?

In addition, can you try the offline installer of our latest stable version (found here: https://www.dropbox.com/downloading?build=75.4.142&plat=win&type=full) and let me know how it goes? If you get an error somewhere along the way, please forward me a screenshot so I can get a better understanding of the matter at hand.

While you're at it, please make sure that there's no antivirus, firewall or even VPN/proxy setting that might be interefering. 

Let me know the results!

Graphclipping's avatar
Graphclipping
Helpful | Level 6
6 years ago

Hello Dropbox Team

Some How I installed an antivirus then my problem solved. Great recommendation.
 
Wtih Best Regards
Mizan

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