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Forum Discussion
Dropbox options no longer showing when right clicking in macOS Finder (Mojave)
Similar to the other user who is having this problem on windows, sometime ago (I don't remember when), the dropbox options that appear when you right click a file (of particular use for me was Create Dropbox Share Link) no longer appear. No Dropbox related options under Share either. The app seems to be installed and working correctly, and syncing fine. I've tried deleting and re-installing the app.
Hey there SGalbraith - sorry to hear about this; could you provide a screenshot of the app's exact status as shown on the app at the moment?
In the meantime, you can try relaunching Finder by using the following steps:
-Save any files that you have open and close any applications
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the Finder.Let me know how it goes!
- Walter
Dropbox Staff
Hey there SGalbraith - sorry to hear about this; could you provide a screenshot of the app's exact status as shown on the app at the moment?
In the meantime, you can try relaunching Finder by using the following steps:
-Save any files that you have open and close any applications
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the Finder.Let me know how it goes!
Thanks! Relaunching finder solved it!
Much appreciated.
I have the same issue but relauncing the finder didnt fix it. any other ideas?
- Walter
Sorry to hear that visualhaus!
To get these options, the desktop app must be up and running. If it is indeed running and you're not seeing these options, could you forward me a screenshot of its exact status as shown on the affected computer?
This will help me investigate further if needed.
Thank you!
True, 'relaunching the finder' solves the issue. The dropbox menus reappears. But this is hardly a resolution becasue you have to do this constantly. The menus disappear again.
- Walter
If that's indeed the case, you might want to consider rebuilding your Finder's Spotlight index JOfE. This would fall outside our remit but feel free to give it a go and report back with your results.
Thanks!
