We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Thibaut07's avatar
Thibaut07
New member | Level 2
22 days ago

Dropbox Sign refuses to send document to sign

Hello, I have created a 183 page document with fields for 10 people to sign.  When I click on the send button, Dropbox Sign does not execute the send order.  It gives an error message and tells me to try again later. Does anyone have a solution to send the file or to even save it for some time?

Dropbox Sign
Error Messages
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    22 days ago

    Hey there Thibaut07 - sorry to hear about this.

     

    Could you clear your browser's cache and/or try another browser and let us know if you get the same results?

     

    If you do, we'd appreciate a screenshot of the error you get as well.

     

    Thanks!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!