We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

darklyndsea's avatar
darklyndsea
Explorer | Level 4
3 years ago

Dropbox stalls during install

Long story short, all of my apps got wiped from my windows 10 PC and I'm reinstalling everything. Dropbox downloads fine, either the regular installer or the offline one, but it gets to "installing D...
Desktop
Install
Setting up the apps
  • Megan's avatar
    Megan
    3 years ago

    Hey there, darklyndsea, let's see what we can find together on this one! 

     

    Have you by any chance rebooted your device? If I were you, I'd also try an advanced re-install and we can then take it from there. 

     

    Keep me posted on the results. 

darklyndsea's avatar
darklyndsea
Explorer | Level 4

...Somehow, reinstalling worked this time. I literally did nothing different than the other dozen times I've tried in the past couple of weeks. I didn't even download a fresh installer or change the folder location. I'm very baffled, but very happy. Fingers crossed that it's a permanent solution!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey darklyndsea, glad to hear (or read in this case 😋) that this has been resolved!

 

However, if this happens again you know where to find me. Give me a shout if you need anything else. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!