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hamaryu's avatar
hamaryu
New member | Level 1
6 days ago

Dropbox unexpectedly quits on Windows 10.

I have 4 sync computers and 1 cell phone
It's normal on the website, it's normal on the cell phone, but two computers and two laptops
Even if you synchronize, it will end, and it will end even if you delete it and reinstall it where you use it as the main pc.
As a result, the folders overlap in duplicate and cannot be newly created with existing folders.

The files are kept safe.
Restart Dropbox to restart sync and other features.

This situation suddenly happened
I've reported help with vaccines, security, etc., but even after installing and rebooting, the above will continue to appear

  • hamaryu's avatar
    hamaryu
    New member | Level 1

    Hi, Hannah
    I did everything I could,
    I'm trying to do an advanced reset of another post, but Windows 10 doesn't have the registry of advanced reset and the drop box folder of each search criteria, so I found it and deleted it daily with the search program, and I just reinstalled it 5 minutes ago, and now I'm experiencing a continuous turn-off after sync was done at the beginning. And I didn't know if I could delete the attached photo, so I didn't It's like a history of collision

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Sorry to see that you're having this issue, hamaryu.

    Can you check this article to see if any of the troubleshooting steps there are helpful?

    Keep me posted.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Hi hamaryu! Hope you don’t mind if I jump in here.

        Before troubleshooting further, can you clarify if you’re currently seeing the small Dropbox icon in your system tray (at the bottom right corner of your screen)? If you do, I’d like you to hover over it and let me know the app version it shows.

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