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Forum Discussion
Solved
Error 500 when trying to access the Dropbox website
Unable to access dropbox website or my files - keep getting this message :
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.
The issue seems to have been resolved and the website is accessible once again.
Hi, Dropbox is down where I am (Slovenia) and I cannot ever access help and support. Can anyone here please let them know about this?
Thanks!
M
hi my dropbox showing error whenever i tried to open
I am currently having issues with past and present links to my folders. All past links, or links presently being shared go to an 500 error message. They where working last week, I'm not sure why they stopped suddenly today. I've tried using the share directly from the site and this too does not work.
- Hannah
Dropbox Staff
Hey everyone, thanks for alerting us to this.
Our team is aware of the issue and is currently working on a solution.
You can keep an eye on the Dropbox Status page or this thread for any updates.
Thanks.
When are you gonna fix this?
Looks like Dropbox is back up now.
- Rich
Super User II
The issue seems to have been resolved and the website is accessible once again.
Approximately 4 hours after recognizing this "Error 500" prompt on the homepage, it was resolved on my end after a page refresh.
