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Forum Discussion

inciteimages's avatar
inciteimages
Explorer | Level 3
7 years ago

Error 500 when trying to open Dropbox Paper - June 2018

Anyone get an answer on this... I'm having same issues. About to give up
Dropbox Paper
Setting up the apps
  • Ed's avatar
    Ed
    7 years ago
    [UPDATE] Paper is back up! Thanks all of you who reported
Ogdila's avatar
Ogdila
Explorer | Level 4
7 years ago

Same Problem here, it is not the network issue. I use Paper to connect with my staff and it is not working now, I always thought of Dropbox as "reliable", is it changing now?

  • Potatogrill's avatar
    Potatogrill
    Explorer | Level 4
    7 years ago

    Me too, it happened also to me today. I like Dropbox Paper and I use it to take notes fast at school... but since there is not offline mode, I can´t keep writing until there is conection and it is frustrating :( please fix this guys.

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Hey Ogdila & Potatogrill, since our engineers are currently investigating the possible causes & monitoring the situation, I'd advise tracking progress on our Status page here: https://status.dropbox.com/ . 

     
    We're aiming to resolve this issue asap, though the best course of action at the moment would be to Subscribe to the Incident through our Status page, so as to get notified when the issue is fixed. 

     

     

    Thanks & I'm always here in case you have more questions or feedback! 

    • mistywindow's avatar
      mistywindow
      Helpful | Level 6
      7 years ago
      Your Status link gives me a 404 error!

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