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Forum Discussion

inciteimages's avatar
inciteimages
Explorer | Level 3
7 years ago

Error 500 when trying to open Dropbox Paper - June 2018

Anyone get an answer on this... I'm having same issues. About to give up
Dropbox Paper
Setting up the apps
  • Ed's avatar
    Ed
    7 years ago
    [UPDATE] Paper is back up! Thanks all of you who reported
cesar_astudillo's avatar
cesar_astudillo
Explorer | Level 3

Same here. With a really reliable connection (symmetrical 500 Mbps fiber, via Ethernet). It's really annoying.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Hey all - thanks for alerting us to this issue. 

 

I am just keeping the post updated since this is still ongoing as we speak, you can check this out in our official Status page.  Our engineers are already aware of the problem and are working actively towards a solution.

 

Thanks for your patience in regards to this matter folks! We'll make sure to update this thread as soon as we have reached a resolution. 

 

Cheers! 

  • BarryReynolds's avatar
    BarryReynolds
    Helpful | Level 5
    7 years ago

    I ran out of patience. This is day three of Paper being unavailable with no meaningful updates. Very poor customer service, very poor indeed

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