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Forum Discussion
Getting strange icons in Windows Explorer
Since the Windows July Update yesterday i get strange icons in my Windows Explorer. (Drive letter with little red X) When i close the Dropbox Service they are gone. Dropbox Version 77.3.125 Window...
Hey there edw00d - sorry to hear (and see) that!
As I can see that you're on the beta build of our desktop app and these are still in the testing process, you could experience some issues or an inconsistent experience.
As a first step to isolate this -admittedly weird- issue, I would highly recommend that you install our latest stable version of the Dropbox desktop application.
To do this, you will first need to follow these steps to verify that you have opted out of "Include me in early releases" option in your settings on Dropbox.com. This will ensure that the application does not automatically update to the beta build after you install the latest stable build:
- Log in to www.Dropbox.com using your web browser.
- Click on you account picture/avatar at the top right corner of the page.
- Click on "Settings".
- From the "General" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.
Then, use the following link to install the latest stable version of the Dropbox desktop application: https://www.dropbox.com/downloading?build=76.4.126&plat=win&type=full
Let me know the results when you get the chance please!
Walter
Dropbox Staff
Dropbox StaffHey there edw00d - sorry to hear (and see) that!
As I can see that you're on the beta build of our desktop app and these are still in the testing process, you could experience some issues or an inconsistent experience.
As a first step to isolate this -admittedly weird- issue, I would highly recommend that you install our latest stable version of the Dropbox desktop application.
To do this, you will first need to follow these steps to verify that you have opted out of "Include me in early releases" option in your settings on Dropbox.com. This will ensure that the application does not automatically update to the beta build after you install the latest stable build:
- Log in to www.Dropbox.com using your web browser.
- Click on you account picture/avatar at the top right corner of the page.
- Click on "Settings".
- From the "General" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.
Then, use the following link to install the latest stable version of the Dropbox desktop application: https://www.dropbox.com/downloading?build=76.4.126&plat=win&type=full
Let me know the results when you get the chance please!
Dropbox add icons on my drives . Anyone knows what the problem and how can i solve it
Hi Nakturnal,
Are You using beta version?! :stuck_out_tongue_winking_eye: Go to stable!
Hope this helps!
- Walter
Sorry to hear about this Nakturnal - I've just moved your post under this thread as your query echoes the one the OP has described. Could you take a look at my suggestion and let me know if it did the trick for you too?
edw00d: Thanks for letting me know that worked for you - I appreciate it.
On a side note, if you'd like to give feedback directly to the team for a specific build of our desktop app, please take a look at our 'Beta Testers' section of the Community and find the one that's giving you these problems. You can find the Beta testers section here:
https://www.dropboxforum.com/t5/Beta-testers/ct-p/101003000
Specifically for v. 77.3.125, you'd need to browse to this page:
https://www.dropboxforum.com/t5/Desktop-client-builds/Beta-Build-77-3-125/td-p/354168
Let me know if you have any more questions!
thank you Walter the method you described helped me
