Forum Discussion

smhanov's avatar
smhanov
New member | Level 1
2 days ago

Having trouble installing the desktop app on Ubuntu

  1. Go to https://www.dropbox.com/install
  2. Click on the huge button that says Install in the middle of the screen.
  3. Login or skip

Result: You get a message that says "Allow this site to open the dropbox-client link with System Handler?". Upon clicking yes, nothing happens. When clicking on the "Problems downloading?" Try again link, it downloads an index.html file.

* There is a tiny link at the top of the screen that works for linux, but it is quite ridiculous to have to find it and use it instead of "Install".

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for bringing this to our attention, smhanov.

    If I understand correctly, you did manage to install the app after all, right?

    I will, however, pass this along to our team for review anyway.

    If you're still having issues, please let me know.

    Thanks.

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