Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

psychomaniac189's avatar
psychomaniac189
New member | Level 2
2 months ago

How can I remove myself from the Beta program?

the opt out option in the settings does not work I need somebody on the dropbox side to turn it off!!!!!!!!!!! I have installed the stable version a million times and it  keeps updating to the beta. ...
Account Access
Account Settings
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi psychomaniac189, let's jump right into this!

It sounds like you're trying to disable "Early Access" from your account online, right? 

Have you tried accessing our website in order to disable it using an entirely different browser, or incognito mode? If so, do you notice the same results?  

Lastly, have you also tried the offline installer that can be found here? 

Keep me posted, and we'll take it from there!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!