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How could I get Dropbox Paper 2020?
How could I upgrade to Dropbox Paper 2020 from the older version?
Hello @Fiona,
I am having the same issue. It is very disturbing to collaborate with others who are having the 2020 version. Is there any way I can opt in to upgrade now?
Thanks!
- Lusil
Dropbox Staff
Hi C Wu, thanks for nudging us on this thread.
I'd recommend having a look at this article, which provides more relevant info on the matter.
If you have any further questions, give us another shout. Thanks!
It is April 2021. As a long term paid customer please resovle this ASAP so I can start using the Paper 2020. It's very confusing now when I share paper docs with others who's on new paper system.
Hello,
It's been over a year since response and the 2020 Dropbox Paper release has still not been rolled out to existing Dropbox users. Unfortunately, setting up a new Dropbox account isn't really practical for those of us who have large accounts and where Dropbox is deeply integrated into our existing workflow. Could we have an update as to whether this rollout is still going ahead? Thank you!
- MeganHey all, I'm wishing you a wonderful Thursday!
After checking in with our team, it seems they're still working on fully rolling out the features for Paper 2020.
Your patience on this has been valuable, and much appreciated!
If you need anything give us a shout.
Dear Dropbox team.
I am using Dropbox Paper for the collaborative features which, I believe, it was designed to enable. As I invite people to a Dropbox folder, and I use Paper docs to organise information, I found that I cannot save my paper documents in the same folder, because the old version (which I have) does not allow it. This creates a lot of confusion.
Apparently, the 2020 release solves this problem: https://help.dropbox.com/files-folders/paper/paper-2020-faqs
But, strangely you have decided to roll this out to new users only. It would be extremely helpful if you could allow users to choose whether they want to upgrade (or downgrade) so everyone in the team could be on the same version.
Ideally, as a long time paying user, I'd like the option to upgrade to the 2020 release and be able to save related documents in a single Dropbox folder.
I hope this can happen very soon. Thanks for your help.
As it is February 2021, when can I expect to be upgraded to Paper 2020?
I'm working with some other people who started using Dropbox Paper after the switch to Paper 2020, but I started using it before that, so I'm still on old-Paper. I can edit Paper documents they've created, but I can't add new Paper documents next to theirs. How can I upgrade my account to Paper 2020 so I can collaborate with them? I'd be happy to export and re-import all of my documents in order to do so.
- Daphne
Thanks for reaching out to us here jyasskin!
I've just moved your post here, since you have a similar question to the OP here.
When you have the time, please take a look at Fiona's post here for some more info on this.
We are in the process of rolling this feature out to other users too over the coming months, but perhaps this will help if you want to start using this now.
Let me know if you have any questions!
Hi,
I have a small, but really important issue.
My Dropbox account is not able to create Dropbox Paper docs within the Dropbox home, instead it is still using the old version (paper.dropbox.com) I tried with other account of a colleague and it worked on her account, but in mine it is still the same.
How can we update this. I need to migrate my docs to get a better consistent workflow with my co-workers.
Thanks!
Hi Team,
we are anxiously awaiting the release of Paper that will allow us to keep our Paper docs in Dropbox. I understand you guys are automatically and slowly rolling out, any chance we could be on that list if even as part of your beta testing? Let me know. Thanks! We LOOOVVVEE Paper!!
- LusilHey kristenalexander, thanks for reaching out to us and for your positive words!
I've moved you here, so whenever you have a moment, check out what's been mentioned here and let us know if you have any other questions.
Cheers!
Привет. Совершенными случайно узнал сегодня, что Дропбокс обновился (особенно заметно на синхронизации с Paper) в 2020 году. На дворе весна 21 - а у меня всё еще старая система. Как так? Что с этим можно сделать?
- DaphneСпасибо, что обратились к Rominroman!
Поскольку у вас есть аналогичный вопрос, я только что переместил сюда ваш пост, так что просмотрите информацию в этой теме, когда у вас будет время.
Я буду рядом, если у вас возникнут вопросы!
----
Thanks for reaching out Rominroman!
Since you have a similar question, I've just moved your post here so check out the info in this thread when you have the time.
I'll be around if you have any questions!
Folks,
It seems like Dropbox has gone completely dark on when long term, loyal business users are going to get the 2020 upgrade.
Threads on this in the community look like they're not being monitored and the FAQs look like they're long out of date.
It's critical that we're able to store paper files in our dropbox home folder – if we want to use it. We've been holding out for this mythical release for over a year. At the moment the dropbox solution is to use Word. So now we're paying for two cloud storage solutions.
Can you please update.
I'd be really thankful for new information as well – just to have a time frame for the long expected update
Now 2022, still no sight of Dropbox Paper 2020, and still getting the "the team is working hard to roll this out to all existing users" response from support. Looks like they have rescheduled the legacy API depreciation yet again, to Q2 2022. So, who knows at this point when us, long-time paying users, will see this new feature that new free accounts have had for 2 years... Almost as if they only care about new user growth over user retention -OR- they actually want all of us existing users to create new accounts to get a feature promised 2 years ago to artificially inflate their user account growth figures. I guess it's all about the stock price nowadays.
- Soo I just went to try Paper out & discovered even though it came out 2 years ago & I’ve been a paid user for quite a while I don’t have the latest version? Smells like abandonware to me.
We don't use Dropbox paper because it is not properly connected to Dropbox. It's illogical that you cannot use Paper for ideas generation then not file it in the relevant folder in Dropbox itself (i.e. if you're working on a project, have brainstorm session). Major draw back for us.
What you've described is the promise.
I'd be happy to set up a new account so I can get the "new" version of Paper, but I don't want to lose the extra ~4GB of free storage that I've accumulated. Is there any way I can create a new account and transfer my extra storage? I'd have no problem moving the files/notes over myself.
I seem to be on the pre 2020 dropbox paper account where all my docs are arranged in paper.dropbox.com. i need to collaborate with another user who has migrated and all their .paper docs are in their dropbox folders. as a result we cant see each others stuff in shared folders.
how do i migrate my account to the new 2020 version?
2022 and still waiting for dropbox paper 2020. At least change the name to paper 2029
