We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

yoodsp2's avatar
yoodsp2
New member | Level 1
5 hours ago

I can't sign in to my Dropbox Windows app.

It was available until yesterday lunchtime I don't know what's going on, it's out of sync and keeps saying it's starting up This happens not only on my laptop, but also on other synchronized ...
Account Access
Desktop
Windows
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 hours ago

Thanks for posting about this here, yoodsp2. 

Out of curiosity, were there any type of Dropbox or OS updates, right before the syncing issues started?

Can you send me a screenshot of what you see exactly on your end? I’d like to have a visual and investigate further.

Ping me for any updates.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!