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Forum Discussion
Bobmnh
7 years agoHelpful | Level 5
iOS 11 Files App iPad - waiting to download
Using the Files App on iOS 11 - on my 11.2 iPhone 7 Plus everything works perfectly. From the Files App I see thumbnail representation of Dropbox files, I tap the file (e.g. a PDF) and it downloads a...
- 7 years ago
Hey again! Just wanted to close the loop here and let y’all know that this has since been fixed as of 82.2, which has been available for a couple weeks. We do have a few additional fixes in the works, and those will likely roll out in the few releases as well.
Thanks everyone for your patience!
CC_JF
Bobmnh
7 years agoHelpful | Level 5
So the latest version of Dropbox which was available yesterday for install seems to have fixed the problem on my iPad. I’ll report back if the issue re-occurs.
- Azpekt7 years agoNew member | Level 2not for me - same stuff. keeps at “waiting for download” status in Files app on iPad. Dropbox able to save files for offline access, but I have no clue where it saves it locally (if it does that at all) to be able to access those files with other apps.
- Flamindutts7 years agoHelpful | Level 5
iOS apps are sandboxed so the saved file will be on the local device but held within the storage allocated to the DropBox app. To my knowledge the only way to open the file once saved locally is to open it in DropBox and then select the 3 dots to export it to a different app.
I don’t know how Dropbox would handle saving the data if you make changes.
- Flamindutts7 years agoHelpful | Level 5
My issues still persist with the latest version of the DropBox App
- Kermetajb7 years agoHelpful | Level 5
Thank you so much. That worked!
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