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Forum Discussion
iOS 11 Files App iPad - waiting to download
Using the Files App on iOS 11 - on my 11.2 iPhone 7 Plus everything works perfectly. From the Files App I see thumbnail representation of Dropbox files, I tap the file (e.g. a PDF) and it downloads a...
Hey again! Just wanted to close the loop here and let y’all know that this has since been fixed as of 82.2, which has been available for a couple weeks. We do have a few additional fixes in the works, and those will likely roll out in the few releases as well.
Thanks everyone for your patience!
CC_JF
CC_JF
Dropbox Staff
Dropbox StaffHey folks! iOS Engineer on the Files.app here.
We've unfortunately also noticed this on iOS 11.2. We're currently working on a fix, but in the meantime you should be able to get things back to normal by rebooting the device once by the standard method of just holding the power button, swiping to power off and turning the device back on (or, for iPhone X users to hold the volume up button and the right side button until the options show up!)
This should be fixed in a future release. In the meantime, we've noticed a lot of Files-related issues to be fixed in 11.2, so you should have a smoother experience overall after this first initial hiccup. Apologies for the inconvenience!
Thanks so much for the reply! That’s such a relief :-)
