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Forum Discussion
iPhone app shows "Shared Link" alert every time I open the app
For a few months now, every time I open the Dropbox app on my iPhone, I get an alert/popup:
Shared Link
<name of person> shared <folder name> with you
[Dismiss] [View]
If I click "Dismiss", it goes away until I open the app the next time. If I click "View", I get a loading animation, then another alert "Can't Display Link. This link does not exist.".
The folder is something that was shared with me in 2014, so it's likely accurate that the link no longer exists. The question is: why am I getting this popup and how I can I disable it?
Thanks for any hints.
- Jay
Dropbox Staff
Hi lanola, thanks for bringing this to our attention.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?
Keep me updated with any progress!Thanks Jay.
I just tried what you suggested and de-installed the app from the iphone, re-installed it and logged in. The alert comes back instantly.
I also check https://www.dropbox.com/share/folders but I can't see the shared folder there.
Any other ideas?
- Jay
If you tap the notification bell in the app, do you see this notification appear there?
