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Forum Discussion

emphyrio's avatar
emphyrio
Helpful | Level 6
2 years ago

Missing icons on desktop

Hello,

I tried Dropbox Backup. Bad idea.

When I disabled it, two system desktop icons disappeared and there seems to be no way to get them back.

I'm speaking about the "This PC" and "User files" icons.

Even if I check them in the settings, they don't appear any more on the desktop.

How can I fix that?

Thank you.

Patrick

Desktop
Dropbox Backup
  • emphyrio's avatar
    emphyrio
    2 years ago

    Hello,

    I eventually fixed the issue yesterday.

    Dropbox was not guilty. It was another software's fault (Fences from Stardock) that I installed almost at the same time than Dropbox.

    But I must admit that I forgot about it.

    I just unistalled and reinstalled it and my icons came back!

    Sorry for the inconvenience.

    Thank you all for your help.

    Patrick

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey emphyrio, thanks for reaching out to our Community.

     

    Enabling the Dropbox backup feature does move your desktop folders in Dropbox.

     

    Have you taken a look at your Dropbox folder to see if you can find a "PC" folder there?

     

    You can also take a look at your backups page online.

     

    Let me know what you find.

    • emphyrio's avatar
      emphyrio
      Helpful | Level 6
      2 years ago

      Hello,

      I checked, it's not there.

      Anyway, it is not a "normal" folder. It is the desktop icon you can show on the desktop by checking the corresponding setting in '*"themes-Additional desktop icons", in Windows settings.

      I'm not sure about the settings names as my computer is in french, not in English.

      I added a screen shot if it can help.

      The missing icons are those shown on step 5.

      Even if you check step 4 check boxes, the incons don't show any more on the desktop.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for your response, emphyrio.

         

        Actually, even when enabling backup, the "This PC" folder should remain intact.

         

        It's the folders inside (Downloads, Desktop, Documents) that would have been moved to Dropbox.

         

        Are you able to locate these folders in Dropbox or your computer?

         

        And is backup disabled now?

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