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Tim Seabrook's avatar
Tim Seabrook
Helpful | Level 5
3 days ago
Solved

My Dropbox icon vanished from my taskbar, and I can't get it back.

I have had Dropbox for an eternity and it has never failed, until now. The Desktop version has vanished. The icon is no longer in the Taskbar even though the program still shows within the Start me...
  • Tim Seabrook's avatar
    2 days ago

    I have identified the issue on Windows 11. In Windows Security, under Device Security, there is an option for Local Security Authority protection. This is a simple on/off option though it requires a restart each time you change it.

    If the option is set to On, then this prevents Dropbox from showing in the Taskbar and stops any attempts to re-install it with the current builds.

    With Dropbox version 203.4.4857, the LSA protection setting could be on and Dropbox continued to work.

    However, while it is possible to install the earlier version of Dropbox, as soon as the connection process completes, Dropbox also installs the latest version and this overrides the previous build.