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Forum Discussion
My web account keeps freezing whenever I'm idle for more than 20 minutes.
I don't know what exactly has been changed, but being idle in a Dropbox folder on Web while working on a project (20-30 mins) causes issues with creating a new folder, or trying to move/copy/rename e...
Nancy
Dropbox Staff
Dropbox StaffHey bugreporter, thanks for posting on the Community.
Are you having similar issues even when switching to a different browser or staying idle for more than 20-30 minutes on an incognito window instead?
As for the suggestions you see when moving your files, can you post this separately as an idea here, while also following these tips?
Generally, it’s best to post standalone ideas for each suggestion, as this also increases the chances of more people upvoting them and our team can monitor them easier, too.
Let me know once you have more info.
What is the suggested/ideal browser to use for Dropbox on Web? Because every single time, no exceptions, when we contact support with an issue they ask us "did you try different browsers?", are we supposed to play browser roulette or something? We can't just use a different browser each time something is wrong with Dropbox, a browser represents a workflow in many cases. So I ask again, what browser are we supposed to be using that works effortless with Dropbox for Web?
