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Vicon's avatar
Vicon
Helpful | Level 6
7 years ago

Need to "download proprietary daemon" every time Ubuntu restart.

I have installed Dropbox successfully on Ubuntu 14.04 using the 64-bit .deb installer from from https://www.dropbox.com/install-linux

Everything goes well and dropbox has synced all my files properly.

 

However, each time I start up Ubuntu, Dropbox pops up the window saying "Dropbox is the easiest way to share ... you must download proprietary daemon ..." This is the same window that appeared during the installation, which had been 100% completed since. Each time I click OK, the daemon gets installed without problem and Dropbox works fine.

Without clicking OK and re-downloading the daemon, Dropbox icon will not show up in Ubuntu system bar. It is annoying to have to redo this process every time I start my computer. Could someone help me with this? Thanks.  

  • Sorry to hear about this Vicon!

     

    First off, are you meeting all of our minimum requirements as per this page?

     

    More specifically, Dropbox needs the following software to work on desktop environments:

     

    • Glibc 2.19 or higher
    • GTK 2.24 or higher
    • Glib 2.40 or higher
    • Libappindicator 12.10 or higher
    • Nautilus 3.10.1 or higher

     

    Having said that and as I'd really like to help with this, would you mind trying an advanced reinstall  using this installer to see if this will fix your problem?  In the meantime, you may also want to review this Help Center article too. 

     

    Keep me posted on your findings! 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Sorry to hear about this Vicon!

     

    First off, are you meeting all of our minimum requirements as per this page?

     

    More specifically, Dropbox needs the following software to work on desktop environments:

     

    • Glibc 2.19 or higher
    • GTK 2.24 or higher
    • Glib 2.40 or higher
    • Libappindicator 12.10 or higher
    • Nautilus 3.10.1 or higher

     

    Having said that and as I'd really like to help with this, would you mind trying an advanced reinstall  using this installer to see if this will fix your problem?  In the meantime, you may also want to review this Help Center article too. 

     

    Keep me posted on your findings! 

    • bnpndxtr's avatar
      bnpndxtr
      Helpful | Level 6

      This is happening to me very frequently now, on multiple computers running linux mint 19.  I have followed the instructions noted in this thread multiple times as well- it fixes the issue for a few days, but then like bad magic its starts doing it again. 

       

      I noticed that in the dropbox.desktop file,located in /home/[username]/.config/autostart, that the startup command includes the "-i" option:

       

      [Desktop Entry]
      Name=Dropbox
      GenericName=File Synchronizer
      Comment=Sync your files across computers and to the web
      Exec=dropbox start -i
      Terminal=false
      Type=Application
      Icon=dropbox
      Categories=Network;FileTransfer;
      Keywords=file;synchronization;sharing;collaboration;cloud;storage;backup;
      StartupNotify=false

       

      The -i option "auto installs dropboxd if not available on the system".  Could this switch be malfunctioning, erroneously thinking that the daemon is not there, and be part of the cause of this issue?  I'm not sure why the -i option is needed after dropbox has been installed anyway, but maybe it is needed for some reason.

       

      The other thing to note is that whenever I get this installation pop-up prompt, dropbox is actually already running and the icon is showing in my tray.  So regardless of whether I get this installation prompt or not, dropbox always starts up anyway and is already running, apparently in parallel to, and independent of, whatever check is being made that results in the prompt to re-install the sw.  If I accept the prompt to re-download the sw, it does so and then invokes a second instance of dropbox and they both run side by side, with two icons in the tray.  I can use dropbox with both instances, or a i can kill off one of the instances and continue.  Very strange.  I never let more than one instance run very long if I notice it because I doubt that is a good thing to let persist very long.

       

      So anyway the guidance in this thread sort of worked for me temporarily but it consistently does not keep the issue from reoccurring so I'm just looking for ideas on what to try.

      • eddiesaliba's avatar
        eddiesaliba
        Helpful | Level 5

        BNPNBXTR you were right!


        The solution you proposed is almost perfect. I wrote almost because you need to do more one step.


        Your temporary solution was remove "-i" from red line ("Exec = dropbox start -i" to "Exec = dropbox start") in "dropbox.desktop" file as showed below.

         

        [Desktop Entry]
        Name=Dropbox
        GenericName=File Synchronizer
        Comment=Sync your files across computers and to the web
        Exec=dropbox start
        Terminal=false
        Type=Application
        Icon=dropbox
        Categories=Network;FileTransfer;
        Keywords=file;synchronization;sharing;collaboration;cloud;storage;backup;
        StartupNotify=false

         

        To complement this solution, you need change the permissions of "dropbox.desktop" file. Normally, when a file is created, in GNU/Linux, file's permissions are 644 (-rw-r--r--). If file's permissions stay 644, then, Dropbox software overwrites your changes when restarted. Dropbox will put "-i" again in the red line showed above.


        But, if you change "dropbox.desktop" file's permitions to 444 (-r--r--r--), then, Dropbox software can't overwrites your changes when restarted.

         

        For you change file's permissions, you need to execute this command in directory the file is located:

         

        $ chmod 444 dropbox.desktop

         

        I know it doens't solve real problem. But, stops appearing that so boring message permanentely.

         

        Thanks!

    • Gausstein's avatar
      Gausstein
      New member | Level 2

      I am really disappointed, the reply given by @Walter of Community Moderator @ Dropbox is not a solution.
      I performed the procedure given by @bnpndxtr and @eddiesaliba. Let's hope it will work.
      Thanks @bnpndxtr and @eddiesaliba !

  • Edessa56's avatar
    Edessa56
    Explorer | Level 3

    My system: Mx Linux 19.1, Xfce4.
    Every time the computer starts, Dropbox says "... gpg is not installed!" How to fix the message: I unistalled the "dropbox" with the "purge" command from the terminal, downloaded and installed (deb) from the Dropbox website and restarted the computer. Then I installed "python3-gpg" from Synaptic. OK. Note: The default installation was "nautilus-dropbox". Now only "dropbox" has been installed.