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Forum Discussion
New icon showing up in macOS dock
Today, a Dropbox icon appeared in my dock that wasn't there before. Does anyone know a way to disable it and go back to the old behavior, where the only Dropbox UI was the menu item?
Hi Everybody,
We have resolved this issue. Quit and relaunch your Dropbox app to remove the icon from your dock. In some cases, caching issues require a second quit and relaunch. Please let us know if this issue persists and I will pass that information onto the appropriate team.
Regards,
Ben
BenDBX
Community Manager
Community ManagerHi Everybody,
We have resolved this issue. Quit and relaunch your Dropbox app to remove the icon from your dock. In some cases, caching issues require a second quit and relaunch. Please let us know if this issue persists and I will pass that information onto the appropriate team.
Regards,
Ben
Thank you, this is resolved for me. Had to restart Dropbox twice as suggested. Version number is the same.
Fixed for me as well (after a second restart). Thank you!
FIxed for me too (after 2 restarts). Thanks for the quick resolution here.
This worked for me too, thank you! Two restarts of the app and everything is back to normal. Appreciate the quick resolution!
No luck on my end. I restarted Dropbox three times and still had the dock icon.
I just restarted my Mac, and it's still there. 😞
Yes, like everyone else took 2 restarts. Glad the bug is fixed.
It worked! Thanks for the quick fix!
I still have the icon in my dock.
Is there anything else I can do?
It keeps reappearing. Please can it not appear in the first place?
Hi, I've tried the various solutions mentioned in this thread but the are not working for me.
Ventura 13.3.1
Dropbox v172.4.7555
I've tried:
1). Closing the app and restarting it numerous times.2). Downloading Dropbox and installing it again.
3). Rebooting, closing and restarting the app.
Still have the dropbox icon in the Dock.
I'm having the same issue on the same version. It never used to be stuck in my dock, but now it is. No combo of rebooting, restarting dropbox, etc solves this issue.
It hasn't happened for days now, so it may have been solved by the official fix above.
