Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆
Forum Discussion
DoctorZoom
4 days agoNew member | Level 1
Online-only files taking up space on my hard drive on Windows 11
I deleted the cache.
I checked the manage hard drive space via the dropbox menu and it also confirms that a ton of space is being used on the drive BUT there are no files listed that I could change...
- 4 days ago
DoctorZoom wrote:
Does the small files kept on the disk when it's set to online only have some kind of attributes that these file size programs are mistakenly thinking that the files are on the disk?
Look at the Properties window for one of the files and check the Size on disk attribute. This is the true size of the file on your local drive. For example, here's a 679 MB Zip file showing that it takes up 0 bytes on the disk.
Likewise, here's the properties of the entire Test folder, where the Zip file is located, showing that the folder is 691 MB but only takes up 11 MB on the disk.
If these values don't match what you're seeing in the third-party programs, then they may not be looking at the Size on disk attribute for the files.
DoctorZoom
4 days agoNew member | Level 1
Additional info: CCleaner and Foldersizers programs detect the actual size of the dropbox as if the files were on the local disk. Does the small files kept on the disk when it's set to online only have some kind of attributes that these file size programs are mistakenly thinking that the files are on the disk?
Rich
4 days agoSuper User II
DoctorZoom wrote:Does the small files kept on the disk when it's set to online only have some kind of attributes that these file size programs are mistakenly thinking that the files are on the disk?
Look at the Properties window for one of the files and check the Size on disk attribute. This is the true size of the file on your local drive. For example, here's a 679 MB Zip file showing that it takes up 0 bytes on the disk.
Likewise, here's the properties of the entire Test folder, where the Zip file is located, showing that the folder is 691 MB but only takes up 11 MB on the disk.
If these values don't match what you're seeing in the third-party programs, then they may not be looking at the Size on disk attribute for the files.
- DoctorZoom4 days agoNew member | Level 1
Thanks for your reply.
This is what I see but it appears that all these file size programs are only looking at size attribute and NOT the Size on disk attribute - Unless dropbox can change what's left in those files so these programs only count the size on disk, I'll have to EXCLUDE the dropbox in a filter to determine the real large files that are taking up space on the disk.
Make sense?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!